MASTT2040 Case Study: ZiggZagg

ZiggZagg is a leader in on-demand 3D printing services, combining cutting-edge technology with an automated, scalable production process.

Specializing in producing high-quality parts, from prototypes to large series, ZiggZagg simplifies the entire workflow —from quoting to delivery— through online services. The company also offers advanced Design for Additive Manufacturing (DfAM) support, ensuring that customers can optimize designs for 3D printing.

ZiggZagg has been recognized with the prestigious “Factory of the Future” award for its innovative approach.

Growth and Vision

Experiencing a yearly growth of 20-25% in turnover, ZiggZagg plans to triple their in-house capacity over the next five years, establishing a central production hub in Belgium. This hub will serve the European market, with potential expansion to the US to leverage their advanced, automated approach.

ZiggZagg’s long-term vision is to create a “Lights Out Factory” where automated processes, assisted by autonomous mobile robots (AMRs) and collaborative robots (cobots), minimize human involvement. This smart factory setup aims to achieve economies of scale, allowing for on-demand production and fast deliveries across the continent through logistics partners.

Key Features of ZiggZagg’s MaaS Model:

  • Automated Workflows: ZiggZagg’s automated, paperless processes ensure a seamless digital workflow from quoting to delivery. Their Design for Additive Manufacturing (DfAM) support uses simple color codes (green, orange, red) to help customers assess design printability, making the process intuitive and user-friendly.
  • Fast Reliable Delivery: With guaranteed next-day delivery for standard orders and a 98% on-time delivery rate, ZiggZagg ensures that your parts arrive when you need them. Their efficient logistics are a hallmark of the MaaS model, providing just-in-time manufacturing solutions.
  • Automated Quality Assurance: ZiggZagg is committed to delivering the highest quality. ISO 9001 and 13485 certified, they employ an automated quality assurance system with AI-supported process control and camera vision inspection, alongside 100% visual checks by operators.
  • State-of-the-Art Production: Utilizing advanced 3D printing technologies like HP MultiJet Fusion, SLS, and metal printers, ZiggZagg caters to both small and large volume production. Their automated processes extend to post-processing, ensuring smooth, refined finishes that meet aesthetic and functional standards.

Contacts

Ziggzagg NV
+32 09 325 90 00
info@Ziggzagg.be
Venecolaan 10, 9880 Aalter, Belgium

www.ziggzagg.com